GPS Telecoms Ltd Blog

Modern cellular systems became a commercial reality in the late 1980s and data streaming is only 10 years old. More calls are made now by mobile than over landlines and mobile purchases are driving ecommerce more than those from desktops and laptops. The technology is unrecognisable from what was available even 15 years ago and it’s getting faster, cheaper and able to carry vastly more voice and data traffic. So let’s take a quick look at how it developed.

Both mobile and WiFi use radio waves for voice and data transmissions. Radio waves can easily be picked up by anybody with intent who is in close proximity with a standard laptop and some special software. It is actually really easy to listen in on a radio wave “conversation”, especially over WiFi connections. Of course, even simple encryption changes all that and using a VPN virtually eliminates the risk.

A lot of people use their own mobile phone for business even if they'd prefer to keep their personal and professional lives separate from one another. The problem with your organisation not having its own dedicated business mobile phones is that you are relying on the goodwill of employees to have their own equipment at your disposal.

GPS offers a unique approach to inbound call routing management which puts you – the business owner or manager – in the driving seat. This is because our approach to inbound call management does not rely on traditional PBX technology which needs an engineer to set up. All the major call routing features that you could want from a PBX are included in this powerful business solution.

Imagine a scenario where you need to set up a team of 50 people in a new location where there are no phone lines, broadband or Internet, and you need to have this team up and running in 10 days’ time.

Even though the term ‘telecoms’ covers the entire electronic communications network, a telecoms system can be interpreted as simply a telephone system. Choosing a new business phone system is a project all in itself. Like all successful projects, it should start with a list of prioritised requirements. Only2 then can the various telephone options, such as VoIP or PBX, be explored and offerings from vendors compared and considered.

Telecoms (Telecommunications) is made up of 'tele', which is Greek for distant, and 'communicate', which is Latin for 'to share'. So, sharing information with a distant recipient. Information comes in many forms and is transmitted by various means. The phone call is still the core communication method for commerce. The internet is a close 2nd, providing data transmission, VoIP telephony, websites and social media, to name just a few of our key forms of efficient business communication.

Estate Agents, Dental Services, Solicitors Practices, Building and Plumbing Merchants, Doctors Surgeries, Schools, Colleges, Retailers, Wholesalers, financial services, support services the list goes on and on.

Music On Hold is an audio broadcast – a bit like a radio jingle – which uses the free airtime generated by a business’s phone system when callers are placed on hold.

If you are installing a telephone system in a new office or facility that is not yet occupied, then count your lucky stars that you are not responsible for cutting over an existing phone system to a new one, or even to a new carrier as well.

Until you narrow down your requirements and prioritise them, pricing up a new business phone system is like asking “how much does a car cost?” The single most important factor is the number of users, which may also dictate the type of system you need.