GPS Telecoms Ltd Blog

Predicting the future is always something to approach with a certain degree of caution but there is one thing that we can safely assume – telecommunications will evolve in the coming years whatever else stays the same in business.

There are a wide variety of channels available for communicating with your customers and delivering customer service.

Voice is still a key channel for you to connect with and care for your customers. Luckily, there are powerful new ways to bring the features you love about voice to the cloud.

Imagine a scenario where you need to set up a team of 50 people in a new location where there are no phone lines, broadband or Internet, and you need to have this team up and running in 10 days’ time.

Even though the term ‘telecoms’ covers the entire electronic communications network, a telecoms system can be interpreted as simply a telephone system. Choosing a new business phone system is a project all in itself. Like all successful projects, it should start with a list of prioritised requirements. Only2 then can the various telephone options, such as VoIP or PBX, be explored and offerings from vendors compared and considered.

Here are some things that the sales person on the other end of the phone doesn’t want you to know – but really, you should.

Bulk SMS Marketing is one of the most cost effective ways of driving new sales and warm leads. It has no competition in the world of promotional techniques. Here are our top reasons why you should use SMS Marketing from GPS Telecom.

Telecoms (Telecommunications) is made up of 'tele', which is Greek for distant, and 'communicate', which is Latin for 'to share'. So, sharing information with a distant recipient. Information comes in many forms and is transmitted by various means. The phone call is still the core communication method for commerce. The internet is a close 2nd, providing data transmission, VoIP telephony, websites and social media, to name just a few of our key forms of efficient business communication.

Estate Agents, Dental Services, Solicitors Practices, Building and Plumbing Merchants, Doctors Surgeries, Schools, Colleges, Retailers, Wholesalers, financial services, support services the list goes on and on.

Music On Hold is an audio broadcast – a bit like a radio jingle – which uses the free airtime generated by a business’s phone system when callers are placed on hold.

Telecoms links are the arteries that pump the life blood of IT data and communications around every company. Cut one link and business suffers. Cut many or all of them and the company grinds to a halt. A business cannot exist without its telecoms links.

If you are installing a telephone system in a new office or facility that is not yet occupied, then count your lucky stars that you are not responsible for cutting over an existing phone system to a new one, or even to a new carrier as well.